This policy establishes how SilverWing employees and contractors should responsibly use artificial intelligence (AI) tools, including but not limited to ChatGPT Plus, Team, and Enterprise, or any AI models and applications. The policy applies to all team members, client engagements, and internal operations. It is designed to uphold client trust, safeguard data, and ensure compliance with applicable laws and ethical AI practices.
Do:
Don’t:
Privacy Policy | Last updated: @Today
This Privacy Policy explains how SilverWing, LLC ("SilverWing," "we," "us," or "our") collects, uses, and shares information when you visit https://silverwing.ai (the "Site") or contact us about our services.
Who we are
Company: SilverWing, LLC
Location: Detroit, Michigan (USA)
Website: https://silverwing.ai
Contact (privacy): hello@swing-systems.com
Information we collect
We collect information in a few ways:
A. Information you provide to us
Contact information such as name, email address, phone number, company name, and role.
Inquiry content such as messages you send through forms, email, or scheduling links.
Client communications if you request a proposal, assessment, or services.
B. Information collected automatically (Site usage data)
Depending on your browser settings and the tools we use, we may collect:
Device and browser information (device type, operating system, browser type).
Usage data (pages viewed, links clicked, time on page, referring URLs).
Approximate location (derived from IP address).
Cookies and similar technologies (see Section 6).
C. Information from third parties
If we use third-party analytics, advertising, or scheduling providers, we may receive aggregated or event-based information from them (for example, performance metrics).
How we use your information
We use information to:
Provide and improve the Site.
Respond to inquiries and communicate with you.
Provide, evaluate, and improve our services (including AI readiness, training, and implementation offerings).
Monitor and protect the security and integrity of our systems.
Measure marketing performance and understand site traffic.
Comply with legal obligations.
How we share your information
We do not sell your personal information.
We may share information with:
Service providers who help us operate the Site or run our business (for example, website hosting, analytics, scheduling, email, CRM). They may process information only on our instructions.
Professional advisors such as lawyers, accountants, and insurers, as needed.
Legal and safety disclosures if required to comply with law or protect rights, safety, and security.
Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets.
Data retention
We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Cookies and analytics
The Site may use cookies and similar technologies to analyze traffic and improve your experience.
You can control cookies through your browser settings.
Some site features may not function properly if cookies are disabled.
If we use analytics providers (for example, Google Analytics), they may set their own cookies or collect usage data under their own policies.
Your choices and rights
Depending on where you live, you may have rights regarding your personal information, such as:
Requesting access to, correction of, or deletion of your information.
Objecting to or restricting certain processing.
Opting out of certain marketing communications.
To make a request, contact us using the details in Section 13.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
Children’s privacy
The Site is not intended for children under 13 (or under the age required by local law). We do not knowingly collect personal information from children.
International visitors
If you access the Site from outside the United States, your information may be processed in the United States or other locations where our service providers operate.
Links to other sites
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised.
Contact us
Questions about this Privacy Policy:
Email: hello@swing-systems.com
Mailing address: 1115 Nottingham Rd, Grosse Pointe Park, MI 48230
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